OUR APPROACH

Got a question that we haven’t yet answered here, on our FAQs page, or in our terms and conditions? Give us a call on 020 8004 5657, pop over an email, or hit us up on instant chat. We’ll get you an answer pronto.

Hello. We feel like we get you.

You love lazy Sundays, crisp sheets and the snooze button. Fresh coffee and the smell of baking cookies. Wide windows and streaming light. You love good design and modern living.

And you have a beautiful home that needs stylish furniture.

This is our pledge:

Premium quality. All of our items are crafted with quality materials, from solid oak in our dining tables to kiln-dried hardwood frames in our sofas. In fact, we’re so confident in our lovely stuff that we offer a 10-year frame guarantee, plus a 2 year product guarantee as standard on all of our sofas, as well as a full year’s guarantee with all of our other furniture (including our mirrors and lamps).

A fair price. We have no high street overheads or outrageously costly marketing campaigns. You pay for your furniture. That’s it.

Free, fast delivery. You can expect a white-glove, two-man delivery within 3 days when you order a sofa with us. And whether you order a lamp, dining table, or a sofa, it’s always free.

14-day trial with our sofas. Trying a sofa in your own home has got to be better than looking at it in a showroom, right? You can see how it works in your space, with your walls and your curtains. And if it doesn’t, we’ll come and get it for free.

Environmentally aware. We understand that we have an impact on the environment – not just the wood used, but also getting it from A to B. We’re FSC certified so for every tree that is used to make our frames, another is planted in its place. In addition, we work with Trees.org to plant 100 trees for every single sofa sold (as well as 10 trees for any of our other items). Long and short of it: every time you buy a sofa with us, you’ll be offsetting around 3,140 pounds of carbon every year.

Real people that care. We work extra hard to offer great value and the best levels of service that you can find, well, anywhere…

So… what do you think? Sound good?

We think so.

Nyde x