DELIVERY

Got a question that we haven’t yet answered here or on our FAQs page? Give us a call on 020 8004 5657, pop over an email, or hit us up on instant chat. We’ll get you an answer pronto.

Is delivery free?

Yes, it is. Whether you’ve ordered a lamp or a sofa, delivery is always free to Mainland UK.

There are a couple of areas where we’ll ask for a small contribution – see the toggle below.

Scotland Zone 1 (£31): EH, DG, FK, G, KA 1-26, 29, 30, KY, ML, PA 1-19, TD

Scotland Zone 2 (£59): AB, DD, IV 1-28, 30-32, 36, 40-49, 52-56, 63, KW 1-3, 5-14, PA 21-38, PH 1-26, 30-41, 49-50

Wales Zone 1 (£32): LL, LD, SY16-20, 23-25

Wales Zone 2 (£34): SA

Wales Zone 3 (£26): CF, NP

North East (£26): NE, CA

How long will it take?

Sofas

We’re very pleased to say that we offer a two-man white glove delivery service to everyone that orders a sofa with us – and we’ll deliver in just 3 days.

If you’ve gone for one of our custom fabrics, we’ll make your sofa to order so it’ll take a little longer to get to you. We’ll specify how long that is when you select your fabric.

 

Lighting, Mirrors & Furniture

For all other items, we deliver all over the UK weekly but ask you to allow up to 14 days (just in case we’re extra busy that week).

Our glass extending tables require a specialist service, where we will deliver and assemble your new purchase, so we allow two to four weeks for these items.

 

What about the packaging?

If you order a sofa with us, we will unwrap and assemble it, taking the packaging away with us. All you need to do is put the kettle on, so you’re ready to sink down and relax with a cuppa’ once we’re out of your way.

For all other items, we will leave the packaging with you, so if you change your mind you can easily arrange a refund.

 

I’ve ordered multiple items, will they arrive together?

In most cases, your items will arrive together in one delivery, but if one isn’t quite ready yet we’ll send the others out straight away so you won’t have to wait.

 

Can you deliver at the weekend?

If you order one of our sofas and would prefer us to deliver at the weekend, that’s no problem – just pop a note to specify this at checkout and we’ll get that arranged.

For all other items our team deliver Monday to Friday as standard, but if this makes life a bit tricky for you, give us a call and we’ll do our best to accommodate.